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FTW Practitioners of the Year 2015 are…

Face The World Practitioners Awards 2014/15 – Meet the Winners!

It’s an honour and great pleasure to introduce our amazing FTW Practitioners of the Year for the 2015 Season. Our winners are voted for by their clients, fans and general public from our short-list of 12 Monthly Winners. This year saw the most votes ever! Many of the ladies also received excellent PR in their local publications and Media – it’s becoming a bigger and bigger event each year! We will make it to The Ritz one day soon…


… and here they are…

We asked each of our FTW Practitioners a set of revealing questions about what makes them tick – and advice for other ambitious therapists who want to grow their business:

Winner – Melanie Warren – Relaxology, Orpington, Kent

Tell us a little bit about you; where are you based and what do you love most about your business?

Melanie WarrenMy interest in holistic therapies began almost 20 years ago when reflexology started my recovery from a long term illness. It developed to a passion 8 years ago when I was inspired to train, firstly in reflexology, and then massage and aromatherapy. I founded Relaxology and have been working full time ever since. I care passionately about people’s well-being and feel that time is precious and if someone uses their time to come to me for a treatment, then I need to make them feel marvellous when they leave!

I had been searching for an exceptional facial and as soon as I heard about Face The World I knew it was what I was looking for. There is nothing else like it anywhere! I have been enthusiastic about it right from the start and have many clients who absolutely love it. The skin care is divine and the facial routine is a delight with the amazing music. I also do many Face The World eastern acupressure face, neck and scalp massages which are greatly enjoyed by my clients also. I always enjoy doing these treatments and love to introduce them to other therapists to enhance what they can offer to their own clients. I love working with the lovely music and the smells of the products from Face The World and never tire of the music even though I have heard it so often for years now. It’s still a pleasure and relaxes me too!

I have a purpose built treatment suite attached to our home in Orpington. My clients say they feel calm and peaceful as soon as they walk in, so I think it works! I absolutely love my work.It’s such a privilege to be able to help and treat people who are often stressed, vulnerable or feeling ill when they arrive and to see them relaxed and de-stressed, calmer, when they leave, is very rewarding.

How did you feel when you found out you were a winner?FTW POTY winner

It was so exciting to be a national finalist in the Practitioners of the Year 2015, and when I had the phone call to tell me I had won I was utterly stunned. I really never saw it coming and it is just so exciting. It means the world to me, because I have worked hard for years to build my business and reputation and now I feel recognition for it all. You don’t get an appraisal when you work for yourself, so this accolade is been a massive boost to my confidence, and the fantastic testimonials my lovely clients wrote about me really made me cry. I didn’t realise I made such a difference and I am so glad to know.

Give us an example of who a perfect client for you might be?

For me, the perfect client is someone who allows themselves the space and time to switch off and relax. It is very flattering that they feel safe enough to just be, either to rest and daydream, or go to sleep. When someone has taken time out of their busy life and is spending hard earned cash, it’s good to know I have enabled them to stop, unwind and let go.

What tip would you give others considering starting up in the holistic/beauty industry?

Aha MomentFor other practitioners thinking of starting up in the holistic industry I would say take your time and research the treatments you want to offer. Experience the treatments yourself and see how they make you feel. Be aware of the things that you didn’t like as much as those you do like. Always remember that the client is giving their own free time, as well as money, to choose to come to you, and treat them, the way you would want to be treated yourself – every time. You won’t go wrong then!

And keep having regular treatments yourself for two reasons: to de-stress and relax after all the hard work looking after others and, just as importantly, to remind yourself just how wonderful it feels to lie there and have that facial. This will mean that that you are renewed and enthused to return to your clients and make their treatments amazing.

2nd Place – Hayley Pearson, Serenity Touch, Great Moulton, Norwich, Norfolk

Tell us a little bit about you; where are you based and what do you love most about your business?

Hayley PearsonHi, I am Hayley, a Complementary Therapist based in a small village called Great Moulton in South Norfolk. I have been practising for 9 years and offer a variety of therapies that range from bodywork ones to energy based treatments. I trained in my various therapies after suffering ill health after the birth of my children.

The therapies I tried helped me out so much I decided to retrain so I would able to help other people out who may be suffering similar issues to myself. I love what I do and to be able to have someone come into my therapy room feeling stressed and in pain and then leave with a smile on their face feeling better than they did when they arrived, is a wonderful feeling and makes work not difficult to want to do!

I offer many therapies along with teaching the Face The World courses and Reiki courses. I regularly hold and host workshops that anyone can attend such as Sound Baths, numerology and tarot tasters.

Give us an example of who a perfect client for you might be?

The idea of the perfect client is someone who comes to me to try complementary therapies who hasn’t experienced any before. To be able to open their mind and body to what can be achieved through holistic therapies like the Face the World Holistic Facial or Reiki and bodywork ones like massage is a wonderful gift that I can work with and help others.

What tip would you give others considering starting up in the holistic/beauty industry?
Aha MomentThe tip I would give anyone considering starting up in this business is to follow your heart. You need to love what you do and enjoy helping others. Any therapist you meet will always wish to help you on your journey and there is no competitiveness from other practitioners as everyone needs advice and help when starting out.


Joint 3rd Place – Lizzie Johns, Just Bea Holistic Therapies, Kesgrave, Suffolk

Lizzie JohnsI live in Kesgrave, Suffolk and have worked as an Holistic Therapist for the last 14 years. I have just expanded and set up my own clinic. I love the FTW facial. I love everything about it, the products, the music, the routine, the mask never fails to amuse me. When I place an order I love the little hand written note that comes with it or the heart!!!

Little things please me! I was completely overwhelmed when phoned to say I was 3rd – I did have a little cry afterwards!


Give us an example of who a perfect client for you might be?

A perfect client for me is all of my clients. I have the best clients in the world to be honest. They love it when I train in something new!

What tip would you give others considering starting up in the holistic/beauty industry?

Aha Moment

My advice to practitioners new in the business is to persevere. Do something a little bit different. A good therapist is one that listens to their clients. Read between the lines of what they are saying. Make that time that they have with you all about them!


Joint 3rd Place – Jenny Diment, Pure Bliss, Maidstone, Kent

Jenny DimentI run a home based holistic & beauty therapy room in Maidstone Kent, which has grown considerably over the last several years. I love working from home as it gives me the flexibility with my family. What I love most about my business is that it continues to develop holistically to really help my clients physically, mentally & spiritually. When I found out I was a winner it made my day, month & year. I love FTW and have a real passion for it, so I was Super Proud that my passion showed to my clients who took the time to vote for me. Feel very blessed.

Give us an example of who a perfect client for you might be?

The perfect client!! hard question, as I would like to think all my clients are unique to me in many ways.  I love to treat people that are open to trying new treatments and also will come and switch off relax and be pampered without having the need to talk all the way through their treatments.  This is where FTW is great at making the client completely zone out.

What tip would you give others considering starting up in the holistic/beauty industry?

Aha MomentIf you’re considering starting up in the industry, success comes to those who have a passion and love what they do.  Only take up treatments that you really enjoy.  Prepare to be flexible and patient.  Hard work does pay off if you love your job.


I’m sure you agree with us what amazing practitioners they are – and the key ingredient running through them all? Being passionate about what they do and their love for the industry! Sound like you? Us too! Come and join our elite team of FTW Practitioners and put the passion back into your business!

Find out more about Face The World and our award-winning holistic facial here.

How I came to Face The World

How I came to Face The World – by Lizzie B, Founder FTW

If someone had told me back in August 2004 that I would be founder of a UK-wide holistic massage school and skin care brand, I’d have thought they were mad. Back then, I was still Operations Manager of a private forensic science company and at the pinnacle of a highly successful career. I’d completed an MSc in Genetics to become one of the first DNA Database specialists working for the Home Office, right through to running a DNA Unit of 120 scientists. By 2004, I was in charge of all forensic casework, staff and scene of crime management for the north of England and knocking on the Board of Directors at the age of 32.

Crime Scene Tape

So what on earth changed?

They say that it can be just one particular case that ‘breaks’ you. This happened to me in September 2004.

As a forensic scientist you just look at the science – applying your expert knowledge impartially to deliver the best quality results. As a manager of forensic scientists, you allocate cases based on skill set, workload and availability – emotions just don’t come into it.

That was until the case came in. It was a pair of pink Barbie knickers belonging to a little girl. They were to be tested for a particular body fluid, suspect her father. It was ironically a straightforward case. I’d started to look at which team was available and the TRT expected when suddenly my heart just physically ‘sank’. It was like going over a roller coaster but filled with dread. It was an awful moment. I wanted to move but nothing would happen. I just sat and stared at the item in front of me and actually knew right then that I couldn’t do this any more. It was petrifying, I was about to lose everything I had worked so hard my whole life for.

Things quickly went downhill and I handed in my resignation. Despite being offered alternative roles in the organisation, I knew I had to leave – and start my life again.

Having moved back to my Midlands home, I had no idea what to do or where to start – so watered-down my CV and applied for a data entry clerk position in Wolverhampton Council. I hit rock bottom at that point, but it gave me time to bury my head in the sand and work out where life would lead me. 3 years would go by, during which time I was able to graft my way back up to become a Regional Co-ordinator for Social Care funding over 4 West Mids Councils…

Aha Moment…but that’s when the flash of divine inspiration happened, in 2007 – during a facial massage.

A new small salon had opened just down the road from where I worked – an Indian mother and daughter team – with an introductory offer of just £10 for a 1 hour facial. That was enough to tempt me (and many colleagues) to head their way.

It was quite an experience. The mother therapist beckoned me into the treatment room (she spoke little English), where she was playing an old tape cassette of Indian music. She used products with an unusual ‘spicy’ aroma and her hands instinctively moved in time to the rhythm. I had transported myself to a beautiful Indian beach spa where the sun was setting and exotic spices filled the air…. but then the cassette suddenly ended with a clunk and the radio auto-clicked in (playing 80’s disco music). The magic was of course over! But it made me think about the link between music and massage – and the therapeutic power of the mind.

Having been a fan of facial massage for over 15 years, I realised that the background music had literally always been just that – and somewhat hit and miss. From silence or chat, to radio, to easy listening, Zen and yes, “dolphins” of course. However, none has played a direct part in the treatment. I decided to research this further and after hours then days scouring the Internet, nothing came up.

Music and the Brain

I decided to research this idea further – now including the concepts of fragrance, temperature, textures and techniques as well as music – i.e. concentrating on the whole ‘holistic’ sensory side to massage. To my surprise, nothing at all existed that combined any or all of them directly in the same treatment.

That was it. The perfect combination of music therapy, aromatherapy, technique/massage and (ethical) products was to take a client on a virtual voyage around the World – bringing together the indigenous holistic elements into the experience for each country visited. The name Face The World was a perfect fit and already bouncing round my mind. I had to do this.

After consulting industry experts, I formed a National Panel of therapist volunteers to put together the ideal package of a results-driven skin care system but within such a unique, industry-first treatment. Everything was created from scratch and tested by these volunteers and their clients over the next 4 years as funds and time would allow.

From zero practitioners, no marketing budget nor national campaign the business has organically grown from the National Panel via word of mouth, social media efforts and PR. Today, Face The World has a patent for choreographed massage, 15 UK-wide tutors, over 300 accredited practitioners and voted the UK Holistic Business of the Year in September 2013. We’re now engaging with FE Colleges and have founded a UK Volunteer Therapist Group of over 1400 members, taking holistic, well-being and beauty treatments to those in society who need it most – from palliative care patients to injured war veterans. I’ve also been invited to write regular articles for the Holistic Therapist Magazine Blog and have been one of four National judges for the UK Holistic Therapists Award since it’s launch.

HD Award

I feel very blessed to continue to be of service to others – I’ve simply exchanged the power of technology for the power of touch! 😀

All I’d say to those reading this is to never give up and always believe in yourself. Oh – and it doesn’t take rocket science to change someone’s life for the better.

If you follow your heart with passion, the world really is your oyster…


Follow Lizzie and Face The World on Facebook and Twitter. Thanks for reading! xxx

The benefits of aloe vera in skin treatment

aloe vera plant

Aloe vera is commonly known as Aloe, burn plant or lily of the desert. Early records of the use of Aloe vera appear in the Ebers Papyrus from the 16th century BC in which ancient Egyptian remedies and magical formulas are listed. Aloe vera was known as the ‘’plant of immortality’’ and was presented as a burial gift to deceased pharaohs. This species is used widely in the traditional herbal medicine of many countries. In Ayurvedic medicine, Aloe vera is called kathalai and is used as a multipurpose skin treatment.

Aloe sap

Pure aloe extract

Cleopatra massaged aloe gel into her skin as part of her daily beauty routine. Aloe was used in ancient Israel to wash and prepare the dead for burial and Egyptians used aloe in embalming. When Columbus set sail for America, he wrote in his diary ‘’All is well, aloe is on board’’. Aloe vera is still popular today and is cultivated around the world as a crop for its colourless jelly-like leaf parenchyma known as ‘’aloe gel’’. It is used for a variety of purposes in food and beverages, food supplements, herbal remedies and cosmetics.

Aloe vera contains many active ingredients which influence its therapeutic properties including vitamins A, B1,B2, B3, B5, B6, B12, C, E, folic acid, choline, a host of minerals, amino acids and mucinous polysaccharides. It contains uronic acids which aid in detoxification, and fatty acids (natural plant steroids) which are anti-inflammatory and antiseptic. Aloe contains enzymes and antraquinones which are natural pain killers and antimicrobial agents, as well as salicylic acid which is both anti-inflammatory and antibacterial. The presence of saponins account for its natural cleansing and antiseptic properties.

Face The World Mask and Cloths

A concentrate of aloe, lavender and chlorella (seaweed) extracts…

Aloe vera may be effective when used topically in the treatment of wounds and is used in Ayurvedic medicine to treat chronic skin conditions such as psoriasis, acne and eczema. It has been used to promote healing of first to second degree burns. Studies have shown that aloe’s antibacterial and antifungal activities may be useful in treating minor skin infections such as sunburns, boils, benign skin cysts, and tinea corporis.

View our Face The World ‘Ocean Rain’ Skin Drench Mask

Aloe vera gel is used extensively in skin products such as lotions, facial creams, cosmetics and sunblocks. It encourages skin rejuvenation due to its antioxidant properties, relieves arthritic pain, improves blood circulation and reduces scarring and itching. Aloe has a moisturising effect and has a similar pH to human skin so it can be used on sensitive skin.